Can I cancel my order?

Yes, you can cancel your order within 24hrs. To raise a return/refund request, please drop us an email at

Under what conditions can I return/replace my product?

We offer refunds/replacements only in following cases:

  • You received a wrong/damaged product (please share images of the product)
  • Incomplete order or Missing products
  • You received an expired product


Wrong/damaged products can be replaced, not returned.  

All products should be returned with the outer packaging.

Under what conditions return/replacement requests will not be accepted?

  • The return/replacement request is generated after 15 days from the date of delivery.
  • The damaged/missing product is reported after 48hrs from the date of delivery.

How will I receive the refund for my cancelled or returned product?

In case of prepaid orders, money will be returned to the bank account/credit/debit card or where the payment was made within 3-4 business days.

For Cash on Delivery orders customers will be required to provide bank details where they would like to receive the refund.

How long does it take to receive a refund for a cancelled order or returned product?

We will process your refund within 3-4 business days in case of cancellation of an order. In case of returns, we need to complete a quality check once the product reaches our warehouse. If the issues described by you are verified, our team will initiate a refund within 48hrs.